If the device still doesn't work, please contact the local Service Center for further assistance. Please check your device with the following reference troubleshootings.If the device still fails to boot up, please contact ASUS Product Support for further assistance.Ģ-2 No display on phone after you hold and press power button for 15 seconds (But device vibrates).If the device cannot be turned on even you press the power button after the charging is completed, please try and test with another ASUS bundled ac adaptor.Allow the device to charge for at least 1 hour Note: Please use the ASUS bundled USB cable and ac adaptor to charge the device).If the device still won't turn on and there's no vibration after holding power button for the 15 seconds, please reconnect the ac adaptor. If the device is charging with the ac adaptor, please disconnect the ac adaptor, then press and hold the power button for 15 seconds until the device vibrates, then release the button.Ģ-1. Troubleshooting for No display, No Response (Frozen), No Bootġ. Troubleshooting - Phone can not boot upĪpplicable situations: No display, No Response, Frozen, No Boot, Crashed
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